Gaming

‘PlayerUnknown’s Battlegrounds’ hopes to challenge ‘Fortnite’ with ‘PUBG Lite’

PUBG Lite, the slimmed-down, free-to-play version of PlayerUnknown’s Battlegrounds that will look to challenge Fortnite at the top of the Battle Royale genre, has launched beta testing. PUBG Lite is designed to run on less powerful PCs, but still be able to offer the complete PlayerUnknown’s Battlegrounds experience. The beta will only feature the original […]

Mobile

Helpshift and Alegion on AI customer support: It can field 911 calls … or PUBG woes

If you’ve reached out to customer support recently, there’s a pretty good chance your email, chat message, or phone call was fielded by artificial intelligence (AI). Gartner reports that some 85 percent of business-to-consumer transactions will take place without human interaction by 2020. And according to Linda Crawford, CEO of Helpshift, and Nathaniel Gates, founder […]